Get in Touch With Us

Whether you have a question about one of our casino reviews, want to flag something that looks out of date, or simply have a thought you'd like to share, we'd like to hear from you. This page explains the best way to reach the grandmotherscouncil.org team and what you can expect once you do.

How to Contact Us

Email is the most reliable way to reach us. Every message is read by a member of our editorial team, and we aim to respond within two working days. You can write to us at [email protected].

Including a brief description of your enquiry in the subject line helps us direct your message to the right person quickly, which usually means a faster reply for you.

What You Can Write to Us About

We welcome messages on any topic related to our content. The most common reasons readers get in touch include:

• Questions about our reviews — If something in a casino review is unclear, or you want to understand how we assess a particular factor such as payout speed, game fairness or licensing, just ask.
• Corrections and factual updates — Online casino offers, terms and regulations change frequently. If you notice information on our site that appears out of date or inaccurate, please let us know. We take accuracy seriously and review every flag we receive.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention this in your message. We will point you toward appropriate support services, including the National Council on Problem Gambling helpline (1-800-522-4700) and the National Problem Gambling Helpline chat at ncpgambling.org. These resources are free, confidential and available around the clock.
• Content suggestions — Have a topic you'd like us to cover, or a casino you think deserves a closer look? We genuinely consider reader input when planning future content.
• Partnership and editorial enquiries — If you represent a brand or organisation and would like to explore a potential working relationship, please introduce yourself and outline what you have in mind. We review all such enquiries but cannot guarantee a response to every commercial approach.
• General feedback — Positive or critical, we read it all. Honest feedback from readers is one of the most useful things we receive.

What Happens After You Send a Message

Your message is read by a real person on our team — we do not use automated replies as a substitute for an actual response. Depending on the nature of your enquiry, it may be passed to our editorial team, our compliance reviewer, or another relevant colleague.

Our target response window is two working days. During particularly busy periods this may stretch a little, but we will always follow up. If you have not heard from us after five working days, it is worth checking your spam folder before resending.

A Note on Our Editorial Independence

grandmotherscouncil.org publishes independent comparisons and reviews of online casinos available to US players. Our rankings are based on editorial research — factors such as payout speed, licensing, game range, bonus terms and banking options all play a role. We may earn commission when a reader follows a link and signs up with a casino, but commercial relationships do not determine how we rank or review any site. If you have a question about how our methodology works or want to understand why a particular casino appears where it does, we are happy to explain.

Our Commitment to Accurate, Responsible Content

We cover a topic — real-money online gambling in the US — that carries genuine financial risk for some readers. Our editorial standards reflect that. We do not publish guaranteed-win claims, exaggerate bonus values or omit material conditions from offers. If you believe something we have published falls short of that standard, please tell us. Corrections are prioritised and, where warranted, published promptly.

We also encourage every reader who engages with casino content — ours or anyone else's — to set deposit and time limits before playing, never to gamble with money they cannot afford to lose, and to use the responsible gambling tools that licensed casinos are required to provide. If gambling stops being enjoyable or starts affecting your finances or wellbeing, please reach out for support before it escalates.

Eligibility and Legal Reminders

The casinos we review are intended for adults aged 21 and over (the minimum age for most forms of regulated online gambling in the US). Legal access to online casino games varies by state — players are generally required to be physically located within a state that permits the activity, regardless of where they reside. If you have a question about whether a particular casino is available in your state, feel free to ask and we will share what our research shows, though we always recommend confirming directly with the operator and checking your state's gaming authority for the most current rules.

Thank you for taking the time to visit this page. We look forward to hearing from you.